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Diane Boswell

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  • Global Program Development and Management

  • Software Development Life Cycle

  • Product Launches

  • Product Performance Monitoring

  • Cross Functional Team Building

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  • Analyst Relations

  • Advisory Boards

  • Executive Events

  • Contract Negotiations

  • Instructional Design

EXPERIENCE

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Triangle Literacy Council

Durham NC 09/2020 - 05/2021

  • Internship, required for Masters in Educational Innovation, Technology and Entrepreneurship at UNC- Chapel Hill.

  • Supported the Director of Instruction with creation of partnership presentations to increase local corporate sponsorship.

  • Supported the Mentoring Coordinator with updated presentations used to onboard volunteer tutors and mentors

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Mighty Curious Games – Co-Founder & COO 

Raleigh, North Carolina • 06/2020 – current 

  •  Awarded funding from the UNC Reese Innovation Lab to create an educational game focused on climate  change. 

  •  Established LLC and wrote the Operating Agreement.

  •  Collaborates with co-founders and graphic illustrator on design for game cards.

  •  Participates in game play testing with target audience. 

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SAS - Principal Marketing Operations Specialist

Programs, Portfolio & Operations, Product Management
Cary, North Carolina • 09/2004 - 08/2015

 

Portfolio & Operations

  • Managed over 100 Development Partner and Early Adopter contracts involving Product Management, R&D, Release Engineering, Legal, Consulting and SaaS.

  • Created a cross-divisional App Review Board to approve, address and remove impediments to efficiently deliver iOS apps to the Apple Store.

  • Critically analyzed product portfolio performance data and presented research to executive leadership.

  • Identified over 400 references for the Gartner and Forrester analyst reports by examining qualitative and quantitative customer data.

 

Customer Engagement Programs 

  • Pitched and drove the creation of 3 on-line communities, increasing customer engagement by 40% through gamification.

  • Managed 4 executive level Customer Advisory Boards and 5 director level on-site seminars sponsored by ProductManagement.

  • Assisted in the development of agendas, recruited speakers, managed budgets and promotion of events attended by over 400 customers annually. 

  • Piloted 3 technical webinars empowering customers to optimize their software solutions.

 

Manager, Business Operations, Financial Services Practice • 01/2002 - 08/2004

  • Program managed the product launch of the SAS Anti-Money Laundering solution. 

  • Optimized workflows to address documentation, marketing and partner relationships. 

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Legal Analyst, Contracts & Legal Division • 01/1997 – 12/2001

  • Drafted and negotiated software license and consulting agreements for the West Coast and Asia Pacific Sales Offices.  

  • Effectively communicated detailed information to internal staff regarding contracts administration. 

     

Contracts Manager • 05/1995 – 12/1996

  • Continuously enhanced processes and systems to develop best practices and global consistency. 

  • Collaborated with Legal, Finance, Sales and Technical Support to address customer issues and implement viable solutions. 

 

Contracts Administrator • 04/1985 – 04/1995

  • Managed and administered software contracts within assigned domestic and international regions. 

 

 

Education

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University Of North Carolina At Chapel Hill • Expected in 08/2021

Master of Arts inEducational Innovation, Technology and Entrepreneurship

 

University Of North Carolina At Chapel Hill

Bachelor of Arts: English & Political Science

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CORE COMPETENCIES 

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